Root Cause Analysis in Testing | Easy way to explain in interview about RCA

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 Root Cause Analysis in Testing | Easy way to explain in an interview about RCA.


RCA ( Root Cause Analysis )

Define the Problem ==> Collect Data ==> Identify the Possible Casual Factors ==> Identify the Root Causes ==> Recommend and Implement Solutions.







1 Define the problem

  -What is happening.

  -What are the symptoms.


2 Collect Data

  -What evidence do we have for the problem.

  -For how long does a problem exist.

  -How does the problem affect the system.


3 Identify the Possible Casual factors

  -Where is the gap and how big it is

  -What circumstances led to the problem

  

4. Identify the Root Causes

   -What is the real reason that leads to the problem

   

5. Recommend and Implement Solutions

    -What measures are to be taken to prevent a problem from happening again?

    -How to implement the solution 

    -Who will be responsible for the implementation

    -What are the pros and cons of implementing the solution

   -After that, you need to test the solution through feedback that might lead you to either continue or return to any other previous steps for more details.








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